The Role of the...

Training & Development Manager

The Definitive Guide How to lead and managing a professional Training and Development function in 2010. "The ‘Bible’ for existing Training & Development, Leadership Development and Talent Managers, and those aspiring to develop their careers in the world of superior human performance, learning and development" Pitman Financial Times Publishing

Contents

• Why Training & Development Managers Exist

• Why It’s Such an Excellent Role?

• External Challenges Facing the Training & Development Manager

• Internal Challenges

• Strategist ‘v’ Operational Practitioner

• Specialist ‘v’ Generalist

• Centralisation ‘v’ Decentralisation

• Attitudes, Knowledge, Experience and Competence

• Strategic and Operational Planning

• Resource and Responsibility

• Project Management

• Communications

• Organisational Development (OD)

• Integration ‘v’ Demarcation Between 'Personnel', 'HR' and 'Training &       Development' - and why you absolutely need to make a distinction

• Meeting the Needs of Internal Customers / Stakeholders

• Working with, and treading the 'line' (line management)

• Dealing Effectively with External Suppliers

• L&D Evaluation – the ‘Holy Grail’

• Issues and Inhibitors

• Evaluation Traps and How to Avoid Them

• Six Steps to Success

• Making and Proving the Business Case

• The Changing External Environment - 2010 and beyon

• The Changing Internal Environment

• Planning Your Own Career Development and Professional Advancement